1. Order Processing: Pharmaceutical manufacturer in indore
   • All orders placed on our website, https://cymerpharma.in/, will be processed within 1-2 business days, excluding weekends and public holidays.
   • Once your order has been processed and shipped, you will receive a confirmation email containing the tracking details.
2. Shipping Methods and Timeframes: Pharmaceutical manufacturer in indore
   • We offer standard shipping for all orders within India.
   • The estimated delivery time for standard shipping is 3-7 business days, depending on your location.
   • Please note that these delivery times are approximate and may vary due to unforeseen circumstances or during peak seasons.
   • We do not currently offer international shipping.
3. Shipping Charges:
   • We offer free standard shipping on all orders within India.
   • Any additional shipping charges, if applicable, will be clearly displayed during the checkout process.
4. Delivery Address:
   • It is your responsibility to provide us with an accurate and complete shipping address during the checkout process.
   • Please ensure that someone is available at the delivery address to receive the package.
5. Shipment Tracking:
   • You can track the status of your shipment using the provided tracking details in the confirmation email.
   • If you encounter any issues with tracking your order, please contact our customer support team for assistance.

Return Policy:

1. Eligibility for Returns:
   • We accept returns on products that are unused, unopened, and in their original packaging.
   • To be eligible for a return, you must initiate the return process within 7 days of receiving the product.
2. Return Process:
   • To initiate a return, please contact our customer support team with your order details, reason for return, and any supporting information.
   • Our team will guide you through the return process, including providing you with the necessary return shipping address.
   • Please ensure that the returned item is securely packaged to avoid any damage during transit.
3. Return Shipping Costs:
   • If the return is due to an error on our part or a defective product, we will bear the return shipping costs.
   • If the return is due to a change of mind or any other reason not attributable to us, you will be responsible for the return shipping costs.
4. Refund Process:
   • Once we receive the returned item and verify its eligibility for a refund, we will process the refund within 7 business days.
   • The refund will be issued to the original payment method used during the purchase.
   • Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
5. Non-Returnable Items:
   • Certain items, such as perishable goods, intimate or sanitary products, and products with expired shelf life, are not eligible for return unless they are defective.

Note: It is important to carefully review the product descriptions, ingredients, and usage instructions before making a purchase. If you have any questions or concerns about a product, please reach out to our customer support team before placing an order.

For any further clarification or assistance, please contact our customer support team at support@cymerpharma.in.

Please note that this shipping and return policy is subject to change without prior notice. It is recommended to review the policy periodically to stay informed about any updates.